How to manage employee devices

In today’s tech-infused world, where almost everyone owns a mobile device, and may or may not use it for work, privacy and data security are becoming increasingly prevalent issues. This is even more true for the African continent where device users are not so privy to invasions. How can you be sure that your company’s data isn’t being compromised or lost on employees’ personal devices? How do you know if they’ve taken adequate measures to safeguard crucial company information?

Many companies either assign their employees company smart phones or use a management system such as G-suite to separate work and personal profiles. They also debate whether to establish an official company policy for personal mobile devices. FIGJAM will share the best practices, and give an overview of the most cost effective methods and security protocols for both large and small businesses in Africa.

1. Transparent Mobile Device Policies

Establish a device usage policy before issuing mobile devices. Its important to educate employees on the security risks of mobile device use and what measures can be taken to mitigate those risks. Knowledgeable and responsible employees are your first line of defense when it comes to mobile security. Furthermore, Ensure the policy provides:
– Clear rules on acceptable use.
– What actions will occur if the policy is violated.

2. Implement Security Protocols

Having standardised security protocols across all company mobile devices will reinforce the mobile device policies. Ensure devices have:
– Time-out pin locking screens.
– Strong password (10 characters +).
– Location Tracking (“Find My Phone”).
– Updated software and anti-virus software.
– Staying away from free, unsecured Wi-Fi.

3. Utilising a Device Management Solution (DMS)

Device management solutions enable organisations to effectively deploy and support business applications to mobile devices (smartphones and tablets).

Some of the benefits include:
– Keeping company data secure.
– Track mobile usage and trends.
– Seamlessly distribute business applications.

4. Cloud-based Back-up

Lastly, back up company’s mobile device data on a regular basis. You will have peace of mind knowing valuable data can be restored.

Though there may be concerns about personal device privacy, and instilling multiple security measures might be challenging, it’s still probably a good idea for you to explore a DMS system if your employees have a tendency to use personal devices for work-related activities. From protecting sensitive emails and files, to adding a layer of unique login details to your physical security, these measures can go a long way to increasing security at the office.

This article was prepared by the FIGJAM marketing team.

*Some data was taken from “FMCG in Africa”, published by KPMG Africa Limited, a Cayman Islands company.