Jobs Completed

+10 400

Check Ins/ Outs

+5200

Months with FigJam

9

Custom Forms

+5200

Problem – Business Intelligence for Gold Leaf Tobacco Corporation (SA)

Challenges

Collecting data across 6000+ retail outlets

Capturing accurate data in real-time

Collating data and transforming it into business intelligence

Gold Leaf Tobacco Corporation’s senior sales management needed a solution to provide accurate business intelligence on the availability and visibility for their SKU’s throughout the east coast of South Africa for the duration of their project.

Availability and Visibility data needed to be collected everyday at every store visit. This data would then need to be transformed into valuable business intelligence, a seemingly tedious and impossible task to be conducted accurately and timely if a manual process was adopted.

Favorite features

Custom Forms

Check-ins/outs

The major challenge lay with collating data across 3000+ formal retail outlets accurately and in real-time with a relatively small field team. FigJam worked closely with GLTC’s management to develop a digital Availability and Visibility Survey through FigJam’s Custom Forms feature. The survey was carefully thought out and tweaked to perfection during the implementation period.

The form was deployed to GLTC’s field team, who quickly adopted the system and began completing 250+ forms each day. The vast amounts of data were processed by FigJam Reports to provide a dashboard of business intelligence which allowed GLTC’s senior sales management to make informed decisions and present accurate reports to their directors.

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