Imperial Logistics Market Access
Driving Success:
Imperial Logistics Market Access increased with Streamlined Stock Counts
Industry:
Distribution in Africa
Location:
Blantyre, Malawi

Imperial Logistics Market Access Transforms with FIGJAM's Van Sales Solution
Challenges
Manual operations in distribution with little insight into stock stats led to missed opportunities
Imperial Logistics Market Access faced the challenge of managing its van sales operations manually until FIGJAM stepped in with their Van Sales solution. The solution transformed Imperial Logistics’ operations by providing route lists, model stock, and the ability to monitor and measure driver performance.
Imperial Logistics Market Access’ sales soarded, the number of customers increased, and stock counts were streamlined. FIGJAM’s technical team played a crucial role in ensuring the solution’s success, which was based on factors like increased sales, better coverage, and immediate visibility. The solution provided Imperial Logistics Market Access with valuable data to make informed decisions and assess team performance, enabling the company to work with its principals for market penetration and growth opportunities.
Before they were introduced to FIGJAM’s Van Sales platform, Imperial Logistics Market Access managed its van sales operations manually. The drivers were stocking the vans based on their own assumptions. When they left the warehouse, the company had no view of their sales or how they were conducting business. However, with the implementation of FIGJAM’s Van Sales solution, the company was able to take its operations to the next level.
The Van Sales platform provided Imperial Logistics Market Access with route lists and model stock, making the operations more professional and organised. The company could see the sales of each driver every day and week, and if stock ran out, the company could contact the driver to reload. This provided Imperial Logistics Market Access with meaningful feedback that it could pass on to its management team.
Through the integration with Imperial Logistics Market Access’ Sage ERP platform, the Van Sales platform reduced the potential for errors, and streamlined the entire process.
One of the key benefits of the Van Sales solution was that it provided Imperial Logistics Market Access with the ability to monitor and measure the performance of its drivers. The company could see the number of calls made, strike rate, number of orders taken per call, and the sales of each driver. With this information, Imperial Logistics Market Access was able to make informed decisions, such as adding another van, based on real-world data.