Mobilizing Data Capture for Promexs

Average monthly jobs

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Check Ins/Outs

2 089

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Photos

2 232

i

Orders

120

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Quick Stock Surveys

1500

R

Facing Surveys

160

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Months with FigJam

21

INDUSTRY
Retail Marketing & Merchandising

LOCATION
Lusaka, Zambia

Company

Promexs is an established and highly recommended retail marketing and merchandising company based in Lusaka. Promexs’ promotional expert services include; merchandising, promotions, marketing, campaign management, consumer surveys and customer service analysis.

CHALLENGES

Inaccurate/incomplete stock figures
Order delays
Managing large field teams

Problem

With a large merchandising team dedicated to two clients across Zambia, Promexs were in need of a mobility solution to consolidate data captured out in the field and to better manage their merchandisers’ field activities. Furthermore, they needed a way of capturing orders and stock-levels accurately in real-time with the ability to provide analytical data to their principles on a daily, weekly and monthly basis.

FAVOURITE FEATURES

Check-ins/outs
Photos
Quick Stock Surveys
Orders
Facing Surveys

Solution

A multitenancy platform has been used to enable a subset of merchandisers to wear both the Varun Beverages and Creambell hats as they represent both principles.

FigJam’s Stock Survey tool allowed Promexs 110 merchandiser strong team to conduct daily stock surveys across all of Creambell and Varun Beverages’ customers in Zambia. The raw stock level data enabled FigJam to provide highly valuable business intelligence pertaining to stock visibilities and out-of-stock events for all SKU’s through-out Zambia on a daily, weekly and monthly basis.

FigJam’s ordering tool has empowered the merchandisers to negotiate and submit orders direct from the field directly to head office. The sales orders captured through FigJam has allowed for the creation of powerful sales reports which complement the stock reports.
In addition, FigJam’s check-in/out and photo functions have given Promexs full coverage and understanding of their field team activities from the comfort of their own desks.

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