Sales Force Automation Software
Businesses that sell goods rely on sales to make a profit. The sales process involves a number of administrative tasks that, if not properly organised, can consume valuable time. At FIGJAM, we believe that time is money, and with our sales force automation app, we save you both.
What is Sales Force Automation?
We service African businesses that sell goods to other businesses. Sales force automation software is designed to automate administrative tasks involved in the selling process. We believe that successful sales depend on customer satisfaction which, in turn, depends on excellent customer service. Often, administration of sales takes away the opportunity for sales representatives to build a trusting, long-lasting relationship with the buyer. FIGJAM’s software bridges the gap between sales and office teams, streamlining the sales and ordering processes, improving efficiency across the board, and maximising sales opportunities.
Benefits of Sales Force Automation Software
Our sales force automation tool makes the sales process more efficient by:
Improve efficiency
Reduce order delivery processing time and other trade activity processes, and gain a better understanding of market demand, which results in an increase in turnover.
Boost productivity
Equip your team to hold themselves accountable and manage their time effectively. Empowering your field teams will help them close deals and place your product where it belongs.
Reduce costs
Benefit from reductions in operational costs, such as trade travel costs, order turnaround times, out of stock events and retail execution costs.
Increase accuracy
Save money by avoiding needless repetition and mistakes while inputting data manually. This will also lead to improved accuracy, and a better understanding of how well your field team is performing.
Work smarter
Gain a holistic view of your field teams’ activities, wherever you are. It gives you the ability to work smarter and more efficiently.
Sales Force Automation Features
Field Management
Check-ins & outs
Field teams are able to report their visits to customers.
Geo-tagging & Timestamping
All activities are geo-tagged and timestamped.
Geo-fencing
Creates a geo-fence around a customer to ensure field teams visit on site.
Photos
Capture visuals from the trade.
Custom Forms
Create custom forms/surveys to capture data from the field.
Stock Surveys
Perform stock audits in the trade for stock visibility metrics
Price Surveys
Perform pricing audits in the trade for price trend and gap metrics
Product Surveys
Perform flexible product audits to capture up to 4 metrics in one survey
Routes
Establish route plans and customer call cycles
Add Customer
Capture new prospective customer details and map their locations
Admin & Reporting
Native Web reporting and export tools
Web users can view, analyse and export data/information from the web portal
Custom Dashboards
FIGJAM’s data team builds analytical dashboards to meet client specific reporting requirements.
Support
FIGJAM’s success team guides new clients in setting up their platforms
FIGJAM’s technical support team is available 14/7 to assist clients with any queries and challenges.
FIGJAM’s success team ensures clients and their system users are educated and trained on the products and services.
Integrations
Order Integration
Post sales orders from the field in real-time to the ERP
Store Integration
Customer lists are automatically maintained from the ERP
Product Integration
Product listings are automatically maintained from the ERP
Price Integration
Pricing is automatically maintained and updated from the ERP
Stock Integration
Stock On Hand at the warehouse is synchronised from the ERP and visible to the field team
Sales Force Automation in Africa
Our software is designed with the African business in mind. Most businesses in Africa depend largely on human resources to carry out its operations. FIGJAM’s sales force automation tool aims to fuse human efforts with intelligent technology so that your business can run effectively and optimally.
Interested in FIGJAM?
Find out more about our flexible pricing and customisable functionality, guaranteed to optimise your business operations.